All in-stock orders typically ship within 1-2 business days via 'USPS MAIL'. You should receive an email once your item has shipped along with tracking info. It may take some time for the post office to scan and receive it. If your package is lost, stolen, or damaged in transit. Contact us and we will replace those items.

Yes! International orders ship via the postal service. You may incur import duties or other customs fees depending on your country of residence. We can't keep track of these, and are not responsible if your order gets held up in customs. If you do not see your country available in the shipping options, please send us an email and we can most likely add it.

All products are shipped packed carefully to prevent damage during transit.

All unpacked and undamaged products can be returned or exchanged within 30 days of purchase. Please contact us at 'info@factory43.com' for return instructions and a return label. Exchanges are free but the shipping price will not be refunded for returned items. All sale items are final sale and not eligible for returns